development

> Communication Skills - for trainees

Participants will be able to:

consider the key elements of good communication
review the barriers to effective communication and to consider practical solutions
consider good and not so good practice through the analysis of scenarios
describe the effect of one’s own communication behaviour on others, especially with respect to effective team work
learn how to approach breaking bad news to a patient
assess your level of assertiveness and understand the importance of this when negotiating
seek and obtain consent – the communication barriers